High availability and easy
The phone calls are not as many and are also faster to handle
Safer, more evolving and engaging
Make more resources available and lower the costs
"The concept has been used more than 300,000 times"
Collabodoc Lättakuten, is a concept supported by a web application for emergency care in primary care. The concept has been used more than 300,000 times and contributed to better accessibility for patients and a more humane working environment for the healthcare professionals.
A good service, what also reduces phone calls due to fewer and shorter calls.
A few carefully selected questions prepare the patient for the visit. The questions can either be answered at home, on the mobile, tablet or computer, or in the waiting room where the nurse can be of help when needed. All questions can be answered in either Swedish, English or German.
The patients needs for care determines whether the visit can be handled by just the nurse.
The nurses and the doctors work becomes more fun, more evolving and safer when the teamwork is simple and self-explanatory.
The questions and answers are converted with a button press to a full journal note. Any edits or additions are easily made before the secretary seamlessly copies the text into the health center's journal system.